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Frequently Asked Questions (FAQ's)
Concierge/Direct Primary Care is the future of modern healthcare and gives autonomy back to the Patient-Doctor relationship. This model allows patients better access to their physician, which directly influences patient care. In exchange for an affordable monthly fee, patients have increased access to their doctor through in-person office visits, after-hours excess accessibility, along with discount on prescriptions, lab work, and more.
Pediatric Works reestablishes the direct Patient-Physician Relationship. Therefore, we do not accept any third parties' influence, such as insurance companies. This allows the fortitude of a limited patient panel. Dr. Works has more time to spend with each patient, and same-day appointments are available. There is no pressure to overbook to reach a daily patient quota. Having fewer patients per day means Dr. Works and her staff know you and your child as individuals.
With fewer time constraints, more one-on-one time is available. Time for gathering important medical histories, undistracted attention, and full discussion of symptoms to understand the totality of medical conditions. Going forward, a carefully created plan is implemented. When physicians have less time for patient care, there is an increase in referrals to outside specialists. Dr. Works can limit numerous doctor visits while keeping patients comfortable with one doctor and one close relationship.
Pediatric Works is a private, membership-based pediatric practice, and we do not bill or
accept insurance. This allows us to deliver highly personalized, unrushed, and accessible
care—without the limitations of traditional insurance-based systems.Yes. Concierge/DPC is a supplement to your healthcare coverage and does not replace hospital or accidental insurance benefits. Your insurance and deductible will still apply for major incidents outside of Pediatric Works. You can expect lower costs overall as you are not paying higher monthly premiums and co-pays. An annual membership with Pediatric Works will be less than most insurance deductibles.
No, your Pediatric Works membership is not health insurance. It is a direct care model
that gives you exclusive access to pediatric services outside of the traditional insurance
system.
We recommend keeping a high-deductible or catastrophic health plan for emergencies or
hospitalizations. Your membership covers concierge-level primary care, wellness visits, and
urgent support—but it’s not a replacement for insurance.By LAW, Pediatric Works CANNOT CURRENTLY receive payment on behalf of patients with Medicaid as their only coverage. Please contact us to be added to our waiting list, so you can be notified as soon as we are able to enroll Medicaid patients. Once Medicaid patients are eligible to enroll, they must sign a private pay agreement that states they will pay for services directly and not submit bills to Medicaid for reimbursement.
Medications Specialist, Hospital, ER, and Urgent Care Visits (these services can be billed to your insurance). Out-of-Office Procedures, Imaging or Labs Common in-house labs and medications can be purchased, separately, at a discounted cost.
Absolutely. At Pediatric Works, we welcome all families, including those who choose to
delay or decline immunizations. We understand that every parent comes to this decision
thoughtfully, and we honor your right to make informed choices for your child.
Families who opt out of vaccines are simply asked to sign a waiver acknowledging their
decision—this is standard practice and ensures transparency in care. Beyond that, your
child will receive the same attentive, personalized care as every member of our community.
Whether you’re following the schedule, adjusting it, or skipping the “cupcakes”
altogether—we’re here to support, not judge.Yes! Pediatric Works provides home visits for well and sick visits. We cover a 35-mile radius from our location at 6065 Lake Forrest Dr. Ste 250 Atlanta GA 30328 (fees may apply). Your first newborn home visit is on US!
Yes, using the Enrollment button. All memberships must be confirmed by our staff before activation. (This is because we intermittently have waiting lists)